Position: Director, Regulatory projects, US Program Management
An exciting opportunity has arisen with a leading multinational banking and financial services organization. The role will aim to develop and lead the end-to-end lifecycle of U.S. and global regulatory and business driven projects. The role contributes to the overall execution of strategic projects and involves strong leadership qualities to partner and influence senior leaders to improve controls and increase operating efficiencies. The role also entails reporting and administrative responsibilities (e.g. supporting the creation of board and steering committee materials, providing guidance to project managers and ensuring overall quality of the program).
Specifically, you will manage projects from inception through implementation including, scoping and identifying key stakeholders, performing business analysis, establishing clear and achievable objectives, drafting project plans, managing the daily execution, reporting and controlling of project related activities, balancing competing demands for quality, scope, time and cost, and ensuring alignment with Head Office. Sample projects include Resolution Planning, Operational Resiliency, OTC Remediation/ CFTC initiatives, FRTB, and Security based Swap Dealer in support of regulatory findings.
- Customer Focus: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Relationship Management: Builds strong relationships with Business Issue Owners and their respective teams to ensure messaging on projects reflects the true "state of the state", provide transparency on project status, and regularly post on issues that may impact their teams.
- Strategy Development: Define project and program management strategies and practices that support efficient and effective project delivery, while maintaining adherence to internal project management standards. Responsible for continuous improvement in project management practices.
- Program/Project Planning: Develops program plans and project plans. Establishes clear and achievable objectives, balances competing demands for quality, scope, time and cost, and adapts specifications, plans and approaches to the different concerns and expectations of the various stakeholders.
- Project Lifecycle Management: Applies knowledge, skills, tools and techniques to program and project activities to meet business objectives through the application and integration of project management processes of initiating, planning, executing, monitoring and controlling, and closing. Works with technical resources and subject matter experts and collaborates with stakeholders to ensure the program and project deliverable meets the objectives for which it was undertaken through effective demonstration of key project management knowledge areas through all phases of the project.
- Quality Control/Effective Challenge: Provides quality control on the development of all action plans. Challenges PMs on quality and identifies gaps and holes in plans.
- Risk and Dependency Management: Conducts program and project risk management processes and establishes a program / project risk, issue, dependencies and actions management plan. Implements risk mitigation processes to avoid Issues and perform ongoing planning, identification, risk and dependency analysis, risk response planning and risk monitoring and control procedures.
- Budget Management: If and when relevant, plans, estimates, budgets and controls costs to ensure assigned programs and projects are completed within the approved budget with minimal variance, using tools and reports to monitor and manage the program/project financial health.
- Resource Management: Organizes and manages project teams, functional leads, and where relevant, direct report resources, ensuring mentorship, coaching, and career planning. Proactively plan in order to estimate and acquire project resources, assign tasks and manage and hold accountable each resource on the team to the level of participation required.
- Drive Performance Culture: Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.
- Continual Process improvement - Identify ways to continually improve the way the U.S. team operates from an efficiency and effectiveness perspective as well as the firm at large
- Accountable for adopting Risk Culture and enforcing it within Team: Directs day-to-day activities in a manner consistent with the Bank's risk culture. Communicates the Bank's risk culture throughout their teams, inclusive of upholding the Bank's Code of Conduct. Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
The Director is responsible for leading the project/ program management and business analysis of complex project work streams and projects supporting the implementation of the regulatory initiatives and other complex, strategic projects for the U.S. enterprise, including self-identified enhancements and business driven initiatives.
The Director may also direct the day-to-day activities of consultants and contractors involved in the delivery of project management deliverables. The Director contributes to authoritative information on the Bank's enhancement efforts to internal audiences (Board and executive management) as well as external audiences /such as the Bank's U.S. regulatory authorities at the federal and state levels).
Education I Experience I Other Information: (include only those that are specific to the role)
- At least ten years of relevant experience in management consulting and/or financial services and/or internal consulting functions within a complex financial institution, with a demonstrated history of executing the role's key accountabilities and evidencing subject matter expertise in business strategy, finance, risk and compliance, and technology.
- Minimum of a bachelor's degree in business, finance, or related field.
- Professional certifications, such as a Project Management Professional (PMP) certification or Six Sigma certification, a plus.
- Interpersonal leadership and influencing skills - ability to manage projects and to interact with colleagues at all levels to achieve goals without direct control over resources including a strong ability to prioritize issues and manage team capacity.
- Strong oral and written communication skills, with ability to effectively communicate with both technical and non-technical audiences at various levels within the organization.
- An outstanding ability to define and deconstruct problems, structure and build quantitative and qualitative analytical problem solving approaches, apply strong business judgment to surface implications and practical high impact options, and create concise communication materials and present findings to senior management.
- Experience in managing complex projects and initiatives across barriers.
- Expert understanding of banking products, services, operations, systems, practices, policies, organization and infrastructure.