Operations Manager

This role requires being on-site at the Bellevue, WA location - potential for Hybrid work once established within the role.

Operations Manager

Our client is a world leader in musculoskeletal health solutions. Their team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

As an Operations Manager, you will manage all aspects of the Asset and Logistic Teams. Implement and oversee Lean Processes as established per corporate guidelines. Ensures costs to serve targets are met.

Principal Duties and Responsibilities

• Manage sales support programs (DBI, SMS, DOH, Cost to Serve Targets etc.) training and ongoing support for local staff.
• Provide support for asset and logistic teams.
• Direct processes ensuring highest level of service with lowest cost to serve.
• Responsible for managing the operations group, staffing and providing employee development.
• Oversee local building maintenance, upgrades, and remodels.

Expected Areas of Competence

• Complete understanding of key service line metrics and key operational moves to successfully impact these metrics
• Ability to prioritize key initiatives to have the greatest impact on territory metrics.
• Experience in strategic planning to guide operations staff on planning initiatives.

Education/Experience Requirements

• Qualified candidate must possess a Bachelor's degree and 6-8 years of service line management, consulting, or related operational experience

Travel Requirements

• Up to 25%