Solution Engineer

Posted 16 May 2024
Salary US$100000.00 - US$110000.00 per annum + Full benefits
LocationUnited States of America
Job type Permanent
Discipline SalesforceTechnology
Contact NameWilliam Walsh

Job description

Senior Solutions Engineer, Salesforce (Remote)
Remote United States Delivery Full time

We are looking for Senior Salesforce Administrators / Solutions Engineers with
demonstrated experience providing technical analysis, implementation, and delivery of
key revenue strategies. This position will contribute to both daily tactical work and
strategic initiatives for our customers, typically through project work; generally speaking,
this is not end-user or ticket-based support work. Reporting to a Team Lead, you will:
Administer and support Salesforce including user setup and design/configuration of
Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom
Fields, Validation Rules, Page Layouts
Develop reports, dashboards, and processes to monitor data quality
Lead weekly sprint cycles and project plan overall as the sole project manager and
technical resource for each of your clients
Typical admins support 5-6 clients simultaneously (after a 90-day ramp period)
Create and provide project plans, requirements, and technical documentation for
larger projects and long term initiatives
Coordinate testing and deployment plans for complex change management/rollouts
Deliver user guides and/or training for large deployments
Track and communicate expectations and progress updates to customers, while
managing expectations, using email, Slack, and Zoom
4+ years of business systems administration and/or management, including
Salesforce, supporting multiple projects simultaneously
2+ years of systems delivery and project management ownership experience
including: requirements gathering, analysis, design, testing, deployment, training, and
Agile Development and SCRUM delivery methodology and tool experience preferred
Collaborate with and manage cross-functional, virtual teams and stakeholders
Provide verbal and written communications to technical teammates and Sales and
Marketing teams/leaders
Experience administering marketing automation systems like market, hubspot or
salesforce marketing cloud is a plus, as are certifications like ADO-E551 Adobe
Certified Professional or ADO-E552 Adobe Certified Expert
Salesforce Administrator 201 Certification (Advanced Admin, Platform App Builder, and
Salesforce Certified CPQ Specialist (CPQ-201) are great, too)
Full authorization to work (without sponsorship now and in the future), and physical
residency, in the United States is required
Remote work with flexible hours
Premium medical, dental, and vision plans